Privacy statement
When using our e-commerce the University of Zadar as a service provider complies with relevant regulations with the aim to protect personal data of its Buyers or Users, and in particular with the General Data Protection Regulation.
The following describes how the University of Zadar as a processing manager processes personal data.
The University of Zadar collects only essential, necessary information (e.g. name, surname, e-mail, pin, mobile phone, telephone, street and number, city, state) about buyers which are required for the fulfilment of contractual obligations. The collection of these data is based on prescribed legal regulations, and the customer's given consent.
Giving personal data is the Buyers decision. If the Buyer does not provide the required information needed for a specific activity, he will not be allowed to engage in such an operation because without these data the process will not be technically feasible.
By entering your private data and by confirming (clicking) the Acceptance of the General Terms of Conditions and Privacy Policy, you will enter into a contractual relationship that is the basis for purchasing customer-selected services in the e-commerce of the University of Zadar.
We do not collect data on children. If such information is provided or transferred without the consent of parents or guardians of children under the age of 16, we will remove them without delay.
All collected Buyers data are properly guarded and protected and are only available to the employees engaged in the procedures of e-comerce.
The University of Zadar will not share the Buyers personal information with a third party except in cases when the realisation of the Buyer's Purchase Agreement requires it. In such a case Bayer's private data will be shared with banks - credit cards houses (in the case of a complaint or the rectification of a transaction).
All University of Zadar employees and business partners are responsible for compliance with the principles of privacy protection.
Buyers or e-commerce Users are advised to read all the information on this page. Reading it will make it easier to understand what data the University of Zadar collects and processes, for what purpose, on which legal basis, with whom and why it shares them, which protection measures are adopted for that purpose, and what their rights are with respect to access to personal data, correction, deletion and the right to complain.
Any Buyer or User who has any queries regarding personal data may send an e-mail to gdpr@unizd.hr.
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Processing personal data while paying by credit and debit card
The University of Zadar, at the moment of payment in e-commerce, as a condition for card payment, requires the Buyer's authorisation to activate the payment process through the Sistrum Ltd. (Moja Trgovina) Zagreb, a provider of processing and charging (credit or debit) cards, contract partner of the University of Zadar and Personal Data Processing Agent.
For this purpose, the Buyer's personal data (Buyer's name and surname, Buyer's address, Buyer's card details) are temporarily stored at Sistrum Ltd. (Moja Trgovina) Zagreb, which stores these data in accordance with PCI DSS certification, the highest level of protection and preservation of confidential information. Buyer activates the processing and charging process by confirming (clicking) the "order confirmation" link.
The University of Zadar, at no time, has access to, collects or processes any personal data entered for the processing and charging of the card. The University informs Buyer that Sistrum Ltd. (Moja Trgovina) does not store the Security Code (CVV) from the Buyer's (debit, credit) card. CVV is a three-digit or four-digit figure that the Buyer separately enters while the card payment process is ongoing. This figure will be involved on further occasions as an additional security check by the Buyer.
Therefore the University of Zadar warns Buyer to take care of the information stated on the card so that these data would not be available to third parties and that they would not be misused.
The period in which the personal data will be stored
The University of Zadar stores personal data of e-commerce buyers for the period necessary for the execution of a legitimate purpose, unless by the regulations in force a particular purpose foresees a more extended period of storage.
Access and correction of personal data
The Buyer may apply for and obtain from the University of Zadar complete information on the personal data which are stored as well as their correction by sending an e-mail to the data protection officer: gdpr@unizd.hr
Deleting Personal Data (Right to Forget)
Buyer has the right at any time to request the deletion of personal data (right to forget). The buyer can do this by requiring the mail address of the Personal Data Protection Officer gdpr@unizd.hr, and the data will be deleted without delay.
Right to Complaint
If despite all the measures taken to protect the personal data, the Buyer considers having the grounds for a complaint, he may send it to the address of the Data Protection Officer gdpr@unizd.hr .
The Buyer/User has the right to file a complaint to the supervisory authority Personal Data Protection Agency (AZOP)( PDPA).
Security measures for the protection of personal data
The collected data are in an electronic form and are protected by an SSL certificate that encrypts data and thus ensuring that communication between the Buyer/User and the University of Zadar is carried out by a secure protocol. Although the University of Zadar implements reasonable safeguards for data protection, it can not guarantee the security of any information transmitted to the e-commerce and is not responsible for the actions of any third party receiving such information.
Changing the Privacy Policy
University of Zadar may amend the Privacy Policy at any time by publishing a revised text. The University appeals to Buyers and Users for a periodical review of this document in which new changes will be marked if they have occurred in the previous period.
If the Buyer fails to comply with this Privacy Policy, we will instruct the Buyer to abandon his/her access to or use of the e-commerce.
Changes to the Privacy Policy will come into effect immediately after the announcement on the e-commerce.
The continued use of e-commerce by the Buyer upon the entry into force of the change implies that the Buyer confirms and accepts the amended Privacy Policy.
Rules on handling "cookies."
The University of Zadar uses cookies and other monitoring technologies on the e-commerce system to monitor the validity of the system performance, e-commerce visit rate, as well as provide the better user experience.
When using cookies, specific data are collected automatically from your computer or mobile device when you visit our site. These data may include the IP address, date and time of access, information about the type of equipment, operating system, browser you are using, program versions, and your computer's language settings. By accessing the site itself, you will see the cookie usage information that collects these data, and by clicking on the "I agree" field, you give us your consent to obtain this information. If you do not agree to give your permission on this site, this information will not be collected, stored or processed.
In browser settings such as Internet Explorer, Safari, Firefox or Chrome, you can specify which cookies you want to accept and which you will refuse.
If you choose the option of not accepting specific cookies, you may not be able to use particular e-commerce functions.